Certification to this standard is intended for suppliers of information technology services.
Certification to ISO 20000-1 confirms that a business’ management system complies with this international standard, and the organisation is committed to continually improve the quality of provided IT services. ISO 20000-1 provides integrated processes for provision of information technology services on the basis of ITIL - IT Infrastructure Library.
Certified organisations can promote themselves as certificate holders in their promotional materials and can include the URS certification logo free of charge.